Privacy Policy

Privacy Policy

Introduction

Welcome to https://dubai-marina-yacht-booking.terratrek.net! We are dedicated to protecting your privacy and ensuring that your personal data is handled with utmost care. This Privacy Policy explains how we collect, use, and safeguard the information you provide to us when you interact with our website, applications, services, or products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Please note that this policy does not extend to external platforms, apps, or services linked from our site, as they have their own privacy policies governing data collection and usage.

Processing Activities

This policy outlines our practices for various user interactions:

  • Authorized User Account: When you create an account with us to access exclusive features or services.
  • Website Visits: Information collected when you browse our websites, including page views, browser type, and IP addresses.
  • Communication: We may reach out via email, calls, or SMS for newsletters, promotional offers, or customer support purposes.

Personal Data Collection

We gather various types of personal information to enhance your experience and improve our services:

Account and Profile Information:

  • User name and login credentials
  • Contact details (email, phone number)
  • Shipping and billing addresses

Payment Details:

  • Credit/debit card numbers (encrypted for security)
  • Payment history and transaction records

Financial Data:

  • Bank account information (for direct deposits or payments)
  • Tax-related data (if required for service provision)

Purchase History:

  • Records of products or services purchased, including quantities and prices
  • Order status updates

Mobile Device Identifiers:

  • Unique device identifiers (UDIDs or similar) to provide personalized experiences
  • Location-based data from mobile devices (with user consent)

Location Data:

  • Geographic coordinates when you use our location-based services
  • IP addresses to determine your general location for service optimization

Feedback and Reviews:

  • Comments, reviews, and ratings left by users on our platform
  • Survey responses to improve our products and services

Social Media Information:

  • User profiles and content shared from social media platforms when you connect or log in via these accounts

Product Interest:

  • Details of products viewed or searched for, including product IDs and categories
  • Shopping preferences and cart activity

Cookies and Data Collection Technologies

We employ cookies and similar technologies to enhance your user experience and gather analytics data:

  • Strictly Necessary Cookies: Ensure the basic functionality of our website.
  • Preference Cookies: Remember user settings for a personalized experience.
  • Analytics Cookies: Track website usage and performance, helping us improve our services.

Users can manage non-essential cookies through our built-in Cookie Manager, providing control over tracking preferences.

Data Retention and Deletion

We follow strict data retention policies to ensure we keep only the necessary information for the purposes described in this policy:

  • Personal data is retained as required by applicable laws and regulations.
  • Once the purpose of data collection is fulfilled, or when an account is inactive for a specified period, we delete or anonymize your personal data securely.

Security Measures

Protecting your information is our top priority. We have implemented robust security procedures to safeguard your personal data:

  • Encryption: Secure data transmission and storage using industry-standard encryption protocols.
  • Third-Party Processing: Engage trusted third-party service providers who adhere to strict security standards.
  • Regular Audits: Conduct periodic security audits to identify and mitigate potential risks.

Children’s Privacy

We are committed to protecting the privacy of children under 18 years old. Our services and platform do not knowingly collect personal information from minors, and we encourage parents or guardians to supervise their children’s online activities.

Your Rights (Subject to Local Laws)

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask for corrections if your information is inaccurate or incomplete.
  • Erasure/Right to be Forgotten: Demand the deletion of your data under specific circumstances.
  • Restriction: Limit our use of your data in certain situations.
  • Data Portability: Receive your personal data in a structured format, portable between systems.
  • Objection: Object to the processing of your data for legitimate interests.
  • Non-Discrimination: Be free from discriminatory practices based on your exercise of data protection rights.

To exercise these rights or file an appeal/complaint, please contact our dedicated privacy team at your earliest convenience.

Changes to Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page with a revision date, ensuring transparency.

Contact Us

For any inquiries, unsubscribe requests, data privacy concerns, or feedback, please reach out to our privacy team:

We appreciate your trust in us, and we are dedicated to maintaining the highest standards of data protection.